Our Services

Great Brook Valley Health Center utilizes a family practice model of care. Services include preventive care, routine checkups, immunizations, and management of acute and chronic illnesses.

Same day access is available for established patients with an injury or illness requiring medical attention but not serious enough for an emergency room visit. Patients are encouraged to call and speak with the triage nurse who will assess and guide the patient to the best course of action.

Great Brook Valley Health Center contracts with a number of specialists to come onsite to provide specialty care. Medical specialties include: urology, pulmonology, dermatology, obstetrics/gynecology, infectious disease, optometry/ophthalmology, and podiatry.

Services provided for children, adolescents, and adults include: outpatient counseling, crisis intervention, psychiatric evaluation and medication treatment, evaluation for childhood disorders including ADHD, depression screening and treatment, and culturally competent treatment for refugees and immigrants.

Services include psycho-social assessment, crisis intervention, domestic violence screening and intervention, advocacy, and transportation. Caseworkers connect patients to appropriate community resources and assist patients in navigating the health care and insurance systems.

Dental services are provided at four sites (two in Worcester, one in Framingham and one in Clinton). Services include comprehensive exams, x-rays, oral health education, prophylaxis (cleanings), restorative treatment, oral surgery and emergency treatment. We also provide pediatric dental care and prosthodontic services such as dentures, partials, crowns, bridges, and mouth guards.

Our onsite pharmacy is available to patients receiving a prescription from our health care providers. Our pharmacy accepts most insurance plans and can provide assistance for those whose insurance does not include prescription benefits.

We provide laboratory services in conjunction with UMass Memorial. Services include phlebotomy, hematology, chemistry, immunochemistry, serology, and urinalysis.

Nutrition counseling is available to all children and adults who receive primary medical care at Great Brook Valley Health Center. Our nutritionists have expertise in prenatal nutrition, breastfeeding support, pediatric nutrition, chronic diseases including diabetes, hypertension, HIV/AIDS, eating disorders and weight management. Appointments are available for disease prevention and treatment. WIC services are also available on site.

Eye care includes eye exams, dispensing of glasses and contacts, and testing for glaucoma and other eye abnormalities. Reduced cost glasses are available to income eligible families.

Using the self-management model, a dedicated interdisciplinary team (comprised of the medical and behavioral health provider, nurse, nutritionist, other specialists and the patient) assists and supports lifestyle changes to better control and manage patient chronic disease.

We are contracted with DPH to provide health assessments to new refugees and asylees in Central Massachusetts. This comprehensive health assessment focuses on evaluation and diagnostic services, referrals, introduction to health care services in the U.S., and linkages with primary care.

Great Brook Valley Health Center is the lead for this citywide initiative that strives to eliminate disparities in perinatal health and reduce infant mortality. Services include case management, health education, outreach, and community consortium. For more information about the Worcester Healthy Start Initiative, see: www.worcesterhealthystart.org .

Certified lactation counselors and an International Board Certified Lactation Consultant (IBCLC) are available to provide breastfeeding support in the hospital, at home or in the health center. An exemplary rate of 94% of the women who receive prenatal care at Great Brook Valley Health Center breastfeed their babies.

The childbirth education program is free and open to all pregnant women. Classes address pregnancy and prenatal exercise, prepared childbirth, breastfeeding, and culminate in a post partum reunion.

Our providers and certified family planning counselors offer counseling on different birth control methods. Patients may choose among methods such as oral contraceptive pills, DepoProvera, IUD, diaphragm, male and female condoms, the birth control patch, NuvaRing and Plan B, and can have their prescriptions filled at low or no cost at our onsite pharmacy.

We partner with UMass Memorial Health Care for the provision of mammography and for ultrasound and surgical services.

In collaboration with the Worcester Public Schools, Great Brook Valley Health Center operates school based health centers (SBHC’s). SBHC’s are staffed with a nurse practitioner or a physician assistant and a bilingual secretary. Services include physical exams, health care for acute and chronic illnesses, immunizations, laboratory screenings, sports medicine, health assessment and education, and emergency treatment. Dental services are available at some sites. Counseling is offered on relationship and family issues, depression, smoking, drugs, and emotional problems. We provide referrals to health and social service agencies.

Confidential counseling and testing is available to everyone and provided onsite and at community locations. The program also conducts community outreach and education.

We provide comprehensive HIV services including primary care, infectious disease consultation, medical case management, support groups, prevention education, outreach, screening for HIV, Hepatitis, and STD’s with immunizations, treatment and referrals. Services are available onsite and at numerous offsite locations including correctional facilities and substance abuse treatment sites. Medical reintegration services are offered to HIV clients being released from correctional facilities.

Our certified smoking cessation counselor provides counseling and medication to help patients quit smoking. This is one of the best health gifts our patients can give to themselves and their families.

Utilizing a youth development model, the Health Center provides evidence based education to youth ages 12-19 on a variety of topics including HIV/AIDS, substance abuse, and teen pregnancy prevention. Education is conducted onsite and in many afterschool locations. Community events and outreach programs are run by a team of health educators and trained youth educators.